Empowered to Thrive!
with Dr. Beth

Speaking.

Training.

Coaching.

Mission.

Dr. Beth’s mission is to help people and organizations learn to THRIVE! She speaks and provides experiential training on topics critical to individual and organizational health. She can customize her presentation to closely fit the needs of your organization. Please call to discuss your particular needs and desired outcomes!

Coach Training

KCS Coach. Support Coach. Quality Coach.
Change Management Coach.

My two-day KCS & Support Coach Training is considered ‘Best Practices’ in the Customer Support Industry and endorsed by Help Desk Institute and The Consortium for Service Innovation.

Brad Smith - EVP Customer Experience at Sage

“Beth is the rare mix of a very personable and authentic approach to professional coaching, combined with a deep and sophisticated toolkit that plucks out of you and the group un-anticipated positive outcomes.”

Brad Smith

EVP Customer Experience at Sage
Greg Oxton - Consortium for Service Innovation

“Beth’s ability to engage people at all levels of the organization both intellectually and emotionally is exceptional.”

Greg Oxton

Consortium for Service Innovation
Steve Desaulnier - Knowledge Management Specialist at Blue Coat Systems

“During my short but impactful time working with Beth, it was immediately clear that she had a true heart for coaching, mentoring, and helping others realize their fullest potential. ”

Steve Desaulnier

Knowledge Management Specialist at Blue Coat Systems
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